Shipping policy

Norlha offers worldwide shipping through both SF Express and DHL, direct from our Atelier on the Tibetan Plateau to you. 

* Hats: Kindly note due to the dimensions of our hats, our current shipping carriers charge a higher fee when hats are included.

Kindly note:

Norlha ships to the shipping address provided by the customer. Norlha is not responsible for lost or missing orders due to an incorrect shipping address provided. Norlha cannot ship to PO Boxes. Shipments returned to Norlha Textiles as undeliverable may incur additional shipping fees to resend. Unless otherwise noted, all orders are shipped with delivery confirmation, but not signature confirmation. Signature confirmation can be provided upon request.

 

Please note that all customs and duties will be paid by the customer.